Refund and Returns Policy

Refund and Returns Policy

Thank you for choosing Di Spane (Pty) Ltd. We strive to provide excellent services to our customers. Please review our refund and returns policy below:

  1. CVs Generated and DeliveredCVs generated and delivered through our services are non-refundable. We put significant effort into creating high-quality CVs tailored to your specific requirements. Once the CV has been delivered to you, it is considered a completed service, and no refunds will be issued.
  2. Subscription Packages for Employer or Candidate AccessSubscribing to a package for employer or candidate access is non-refundable after 7 days from the date of purchase. We provide access to exclusive features and resources as part of our subscription packages. If you decide to cancel your subscription within the first 7 days, you are eligible for a refund. However, after 7 days, no refunds will be provided.
  3. 7-Day Guarantee on Subscription Membership for Employer or CandidateWe offer a 7-day guarantee on our subscription memberships for employers or candidates. If you are not satisfied with the features and benefits provided within the first 7 days of your subscription, you may request a refund. Please note that this guarantee applies only to the subscription membership fees and not to any additional services or products.
  4. RefundsRefunds, when applicable, will be processed back to the source of funds used and the original method of payment. We will make our best efforts to issue refunds promptly. However, please note that the processing time for refunds may vary depending on the payment method and financial institution involved.If a refund is approved, you will receive an email notification regarding the refund status. The refunded amount will be credited to the original payment source within a reasonable timeframe.

Please note that these refund and returns policies apply only to the specific items and services mentioned above. For any other services or products not explicitly covered in this policy, please refer to the relevant terms and conditions or contact our customer support for further assistance.

If you have any questions or need clarification regarding our refund and returns policy, please contact us at {email address}.

Di Spane (Pty) Ltd

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